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Frequently Asked Questions

You can choose between 10 different payment methods. These include: PayPal, Klarna, Sofortüberweisung, Visa, Mastercard, ApplePay, GooglePay, ShopPay and American Express.

There is no minimum order value.

The delivery time for standard delivery to delivery addresses within Germany is usually 2-4 working days. For express delivery 1-2 working days. Further information can be found under Shipping Conditions. - Insert link !!!!!

Yes, absolutely. At Utoppa, we specialize in B2B customers, among other things. We offer business customers special access to conveniently place orders via our website. More information on our B2B page here .

Placing an order is really simple. You just select the products you want and add them to your shopping cart. When you're ready, click "Shopping Cart" to go to your shopping cart, review your order and proceed to payment. Then you fill in your personal details and choose your preferred payment and delivery options. Once payment is through, we'll start packing your order!

No problem! Are you looking for a specific product that we don't currently have or is sold out? Feel free to send us a message. Our team will try to buy it for you.

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Already a customer?

If you have any questions about an order you have already placed, please always state the order number. This begins with a # You can also check your order status via our chat.

customer chat

We are also happy to help you via our customer chat. You can find this in the bottom right of the screen.